Payment Policy

At Kitchenive, we aim to make your shopping experience simple, secure, and convenient. This Payment Policy explains the payment methods we accept and how payments are processed when you place an order through our website.

1. Accepted Payment Methods

We currently accept the following payment methods:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Shop Pay

  • Apple Pay

  •  PayPal

  • Google Pay

Available payment options may vary depending on your device, browser, location, and eligibility.

2. Payment Authorization

When you place an order, your selected payment method may be authorized to confirm that the payment information is valid and that sufficient funds or credit are available.

Your order will be processed once the payment has been successfully authorized.

3. Payment Security

We use secure payment processing services to help protect your payment information.

Kitchenive does not generally store your complete credit or debit card details on our own systems. Payment information is processed through the applicable payment provider according to its security practices and policies.

4. Order Charges

The total amount charged at checkout may include:

  • Product price

  • Applicable taxes

  • Shipping charges, where applicable

  • Any other applicable charges clearly shown during checkout

The final order total will be displayed before you complete your purchase.

5. Payment Problems

If your payment is declined or cannot be completed, please verify your payment information and try again.

If you continue to experience problems, you may contact us for assistance.

Kitchenive may be unable to process an order until a valid payment has been successfully completed.

6. Refunds

When a refund is approved according to our Return & Refund Policy, the refund will generally be issued to the original payment method used for the purchase.

The time it takes for the refunded amount to appear in your account may depend on your bank, card issuer, or payment provider.

7. Contact Us

If you have questions about payments, charges, or an order, please contact us:

Kitchenive
Email: info@kitchenive.com
Phone: +1 (858) 386-0208
Live Chat: Available on our website

Address : 801 S Dupont Ave, Ontario, CA 91761                 

Business Hours:Monday–Friday, 9:00 AM–5:00 PM Pacific Time (PT)